UPS accused of "wage theft" at Christmas in new lawsuit

New York, New York - US authorities accused global delivery giant UPS of underpaying its seasonal workers, vital to meeting the demand of the annual glut of online shopping, according to a lawsuit filed Monday.

New York Attorney General Letitia James speaks during a press conference in New York City announcing a new lawsuit filed against UPS on December 15, 2025.  © MICHAEL M. SANTIAGO / GETTY IMAGES NORTH AMERICA / GETTY IMAGES VIA AFP

The New York attorney general's office said in the lawsuit that UPS, which claims to deliver 22.4 million packages daily, "commits wage theft against these workers in myriad ways."

"UPS has repeatedly and persistently failed to pay Seasonal Delivery Workers for all time worked," prosecutors alleged, suggesting thousands of past and present workers are affected.

The filing claims UPS workers were not being paid for their labor before and after shifts as well as during meal breaks while alleging UPS' timekeeping "introduced and compounded" errors.

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In a statement, Attorney General Letitia James' office said "these unlawful practices deprived workers of millions of dollars and is asking the court to order UPS to pay restitution for current and former seasonal workers whose wages were unlawfully withheld."

"Instead of compensating these workers fairly for their labor, UPS has played the Grinch," James said in the statement referencing the Dr. Seuss character who famously stole Christmas.

"UPS takes all accusations of wrongdoing seriously and denies the unfounded allegation of intentionally underpaying UPS employees," the company said in a statement. "We offer industry-leading pay and benefits to our more than 26,000 employees in New York, and we remain committed to following all applicable laws."

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A Grinch-themed poster reading "AG James' How UPS Stole Wages!" is pictured during a press conference at the office of the attorney general in New York City on December 15, 2025.  © MICHAEL M. SANTIAGO / GETTY IMAGES NORTH AMERICA / GETTY IMAGES VIA AFP

Teamsters Local 804 posted on X, "No person or corporation is above the law. Thank you Letitia James for fighting alongside us to defend working people!!"

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